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LEVANTE RIDGE LLC

FAQ

Questions, answered.

Can't find what you need? Our team is happy to help.

Ordering & pricing

What is your minimum order quantity?

It depends on the decoration method: DTF transfer and sublimation from 20 pieces, screen printing and embroidery from 50, and puff, rubber and reflective printing from 100. Mixed sizes count toward the total — ask us about mixing colors.

How do I get a price?

Send a quote request with your products, quantities, decoration and artwork. Pricing depends on garment, quantity, number of print locations and colors, so we quote each project individually.

Can I order samples before a full run?

Yes — ask for blank samples to check fabric weight, fit and color before you commit to production.

How do I pay?

We confirm payment terms with your quote. Established organizations can ask about invoicing.

Artwork & proofs

Will I see a proof before production?

Yes. We send a digital proof showing placement, size and colors, and nothing goes into production until you approve it.

What artwork files should I send?

Vector files (AI, EPS, PDF or SVG) give the best results. High-resolution PNG files (300 DPI at print size) work for DTF and sublimation. If you only have a low-resolution logo, send it anyway and we will advise.

Which decoration method should I choose?

It depends on your artwork, fabric and quantity. Screen printing suits bold artwork in larger runs, embroidery gives a premium finish on polos and caps, and DTF handles full-color detail. We recommend the best option with every quote.

Can you help design my artwork?

Yes. Our team can clean up an existing logo, convert it for embroidery, or help lay out text and graphics. Try our online Designer to experiment with placement and colors first.

Are there size limits for prints?

Typical limits are about 12 × 14 in for a full front or back print, 3.5–4 in wide for a left-chest logo, and up to about 4 in wide for embroidery.

Production & delivery

How long does production take?

Most orders are produced and shipped within 2–3 weeks of artwork approval. Tell us your in-hand date and we will confirm the timeline before you commit.

Do you ship across the United States?

Yes, we deliver to businesses and organizations across the U.S. We can also split shipments to multiple addresses.

What if something arrives damaged or misprinted?

Contact us within 7 days of delivery with photos. If a piece doesn't match your approved proof, we'll reprint or refund it.

Products & sizing

What does GSM mean?

GSM (grams per square meter) measures fabric weight. 140–160 GSM is light and breathable, 180 GSM is a versatile everyday weight, and 220–240 GSM is heavyweight with a premium drape.

How do your sizes fit?

Each product page has a chest-width chart in inches, measured flat from armpit to armpit. Oversized styles are cut about 2 in wider. If in doubt, order a sample.

Can you source products not listed in the catalog?

Often, yes. Tell us what you're looking for — polos, hoodies, caps, workwear or gifts — and we'll recommend options.

Still have a question?

Contact our team

Ready to outfit your team?

Tell us what you need — products, quantities, colors and artwork — and we'll come back with pricing and a proof.